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Returns Policy

Returning or Cancelling Your Order


In line with the Distance Selling Regulations, you have the right to cancel your order up to 14 working days starting from the day after you receive the goods, except for perishable goods which cannot be cancelled or returned unless faulty.

If you wish to cancel your order, you must inform us by email by using the Contact Us page or telephone.

If the goods have been dispatched or delivered, then you will be responsible for returning the goods back to us at your own expense.

Any returns must be tracked and insured, we cannot accept any responsibility for goods lost or damaged in transit.

You must ensure that the goods are adequately packaged to protect against damage and are still in a saleable condition. Items must be adequately protected in an external box. Items returned due to a change of mind, that are not as “new" and in a re-saleable condition will either be offered a partial refund, or a refund refused.

These items would only be returned to you at your own cost. The item will need to be inspected before we are able to process your refund. If the item is returned in an unsaleable condition or with damaged packaging, we reserve the right to refuse refund.

Please do not refuse the delivery. If you do reject the delivery from the carrier, then we would need make a deduction for the cost of this action from any refund.

If your goods have arrived Damaged or Faulty, Please contact us as soon as possible by using the Contact Us page.

This returns policy does not affect your legal rights.






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